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Designing joyful, guest-centered experiences for wellness, lifestyle & consumer products.

9 years · UX · Design Systems ·
Brand · Entertainment

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ABOUT ME

I'm Carolina — but Coco is the name my work goes by

I design digital experiences for wellness, lifestyle, and consumer brands — where the goal isn't just usability, it's joy. With 9+ years across health, sports, entertainment, and guest-centered products, I've built things that feel effortless and connect with real people.

 

From scaling design systems at NBC Universal to redesigning healthcare portals at Deloitte, I work across complex matrix organizations — always at the intersection of empathy, strategy, and craft. I co-founded Coconut Studios, where I've helped 30+ wellness and lifestyle brands find their voice online.

 

Currently pursuing a Master's in Human-Computer Interaction (Northeastern University, Fall 2026) — deepening my work at the intersection of behavioral design, wellness tech, and AI-driven product experiences.

MY FOCUS AREAS

Crafted skills. Strategic mindset. Design that scales and connects

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Wellness & Consumer Experience

Every decision begins with empathy, deep insight, and a focus on the real needs of real people. Great design solves meaningful problems — and research ensures we’re solving the right ones.

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Guest-Centered Interaction Design

I design interfaces that aren’t just beautiful—they’re intuitive, accessible, and a joy to use. Clean, consistent, and thoughtful design keeps users engaged, confident, and coming back.

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Scalable Systems for Human Brands

From individual components to cohesive systems, I build scalable solutions that grow with purpose. They ensure consistency, minimize duplication, and empower seamless team collaboration.

Wellness, Lifestyle & Consumer Brands

My Latest Projects

💡 Impactful solutions built for people, not users.

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Troon Golf

Optimizing Tee Time Booking: Seamless Experience Through Smart Integrations

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Department of Education

Modernizing Maryland’s Child Care Portal: Scalable Design for Growing Needs

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Golf365 Premiere

Athena SaaS Dashboard: Real-Time Intelligence for Smarter Course Operations

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Booking Engine

Tee Time Alerts: Driving Engagement Through Personalized Notifications

MY PROJECTS

Experiences Made for Humans — Not Just Users

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Troon Golf — Guest Experience & Consumer

Designing Seamless Guest Experiences Across 600+ Resort Properties

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Maryland Child Care — Health & Wellness UX

Designing for Equitable Access to Early Childhood Wellness

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Golf365 — Performance & Lifestyle Intelligence

Athena: Turning Complex Data Into Clear, Actionable Insights for Lifestyle Brands

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Booking Engine

Tee Time Alerts: Driving Engagement Through Personalized Notifications

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Golf365 Pro

Fairway: The Golf365 Design System – Built for Scale & Consistency

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GolfNow

Smarter Checkout, Stickier Users: GolfNow’s Loyalty-Driven Redesign

Open to What’s Next

Curious collaborators, bold ideas, and meaningful design challenges are always welcome

Designed by Carolina Urrego

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About

Case Studies
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© 2026 by Coconut Studio

Designed an accessible multi-site template for easy operator management.

Scalable redesign for multi-course management and accessibility.

Modular solution for Troon’s golf properties with easy CMS use.

Responsive, integrated, and accessible template for Troon courses.

Directed UX design for a user-friendly, responsive, and inclusive interface.

Conducted heuristic evaluation and usability testing.

Clear, responsive interface built to support mobile users and communities.

User-focused, WCAG-compliant UX optimized for government workflows.

Athena — Smarter Decisions,
Better Performance

Real-time business intelligence for golf course operators—delivered through a purpose-built SaaS dashboard.

Transformed complex data into user-friendly dashboards to drive revenue.

UX for a scalable SaaS dashboard tailored to golf course operators.

Real-time data designed for clarity, speed, and performance tracking.

Empowering smarter decisions across single and multi-course operations.

Directed UX design for a user-friendly, responsive, and inclusive interface.

Conducted heuristic evaluation and usability testing.

Clear, responsive interface built to support mobile users and communities.

User-focused, WCAG-compliant UX optimized for government workflows.

Athena — Smarter Decisions,
Better Performance

Real-time business intelligence for golf course operators—delivered through a purpose-built SaaS dashboard.

Transformed complex data into user-friendly dashboards to drive revenue.

UX for a scalable SaaS dashboard tailored to golf course operators.

Real-time data designed for clarity, speed, and performance tracking.

Empowering smarter decisions across single and multi-course operations.

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About Me

I create user experiences that bring people closer to the brands they love—designing with purpose, empathy, and impact.

Sr. UI/UX Designer

Combining creativity with research and strategy, I design seamless digital experiences that are intuitive, accessible, and grounded in real user needs. My work focuses on solving complex problems with clarity—aligning usability with business goals to deliver lasting value.

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Designing for People

With over 9 years of experience across UX and visual design, I build scalable systems and interfaces that feel effortless to use. Driven by a passion for wellness and performance-driven products, I’m excited to bring thoughtful, experience-led design to the interactive entertainment space.

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